ZipZap mobile payments enables Margaret’s Place guest house to accommodate international business travellers
Margaret’s Place is a privately owned and run guest house in Johannesburg that caters for the business traveller. Having been a business traveller herself, owner Margaret Adams saw a gap in the market for affordable accommodation that incorporated a kitchenette for some mealtime flexibility.
Margaret’s Place had operated successfully using only EFT payments for bookings, whilst relying on the South African business traveller to fill its rooms. However, when local companies started tightening their purse strings, business travel was reduced, and Margaret’s Place was forced to target the international market – which required a credit card terminal for payment.
A mobile POS seed is planted
Margaret first came across ZipZap when the company sent her a complimentary plant for her guest house. “I was intrigued by the innovative marketing approach and decided to find out more. I wasn’t actually looking for a point-of-sale solution, but it came at a good time, and I was interested in the attractive price, mobility and ongoing transaction history that it offered.”
Once Margaret’s Place gave ZipZap mPOS the go ahead, the set-up and training went smoothly, and the guest house is continually impressed by the high quality team that represent the product.
Technology makes for a good talking point
ZipZap has proven to be an exciting talking point with customers, who are fascinated that a smartphone, Bluetooth card reader and a free ZipZap app can become a full blown POS solution. Today, international travellers make up 60% of the business’s customer base, and thanks to ZipZap no potential sales have been lost. The guest house is able to differentiate itself, as many of the nearby guest houses don’t offer card payments. Margaret concludes, “I have experienced only good things from ZipZap. All in all, it’s affordable, offers great support and the detailed monthly sales report incorporates everything I need to run my business.”
Margaret Adams, owner, Margaret’s Place